1. Our Commitment to Privacy
Welcome to HealthBridge website. We are firmly committed to protecting your privacy online. It is our goal to provide you with a website that is easy to use and respects rights and expectations for privacy. Our Web Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our web site. The term “HealthBridge” or “us” or “we” or “our” refers to HealthBridge, the owner of the website. The term “you” refers to the user or viewer of our website.
We never use or share your identifiable personal information provided to us online in any way without providing you an opportunity to prohibit its use or disclosure. To make this notice easy to find, we make it available from the bottom of each webpage and at every point where identifiable personal information may be requested.
2. Data Protection
HealthBridge complies with the law in all collection and processing of data. We take due care in the collection and storage of any sensitive data and our staff will take all reasonable care to keep all data accurate, timely and secure. We only use data in ways relevant to carrying out our legitimate purposes and functions as a charity. As a charity with international offices, we will share data with staff and partners abroad, but will work to ensure that all staff understand their obligations to observe data protection laws when handling data transferred overseas.
All HealthBridge staff, interns or other voluntary workers are made aware of the requirements of data collection laws. HealthBridge staff must not disclose data except with your consent or in accordance with legal requirements. Data sent to outside agencies must always be protected by a written contract. All collection and processing must be done in good faith and receive training on this Policy as part of their new staff onboarding and orientation
3. Information We Collect
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Cookies” section below for information about cookies and how we use them.
3.1 Email
When you voluntarily send us electronic mail, we will keep a confidential record of this information so that we can respond to you.
3.2 Personal Information
We collect information that personally identifies you only when you provide it to us by filling in an online form. This information may include your email address, name, company, address and telephone number. All identifiable personal information that you provide will be kept confidential.
4. How We Use Your Information
We may use the information we collect from you when you visit our website, respond to a survey or communication, or use certain other site features in the following ways:
- To personalize your site experience.
- To allow us to better serve you in responding to your customer requests.
- To administer a contest, promotion, survey or other site feature.
The personal information we collect will only be used by authorized HealthBridge staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose. We keep the information only for the length of time necessary to fulfill the purpose(s) for which it was collected.
Occasionally, we may also use the information we collect to notify you about important changes to our website, our organization, and other information we think you may find valuable. If you do not wish to receive these notifications, we offer the opportunity to be excluded from such distributions by following clear and concise instructions for removal, or you may unsubscribe at the bottom of any and all communications from us, such as electronic newsletters.
5. How We Protect Your Personal Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons such as HealthBridge administrative staff who have special access rights to such systems and are required to keep the information confidential. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
6. Cookies
A “cookie” is information that is transferred from a website’s server to your computer’s browser and stored on your computer’s hard drive. This information is then available to the website’s server when you return to that site using the same browser. This information can be used to identify the user of the browser visiting the site and record, for example, preferences and usage in general.
Like many websites, we use cookies to record session information and to track a user’s path through our website. This enables us to respond to problems with our site and to better understand usage for site improvements.
We do not use cookies to secretly collect any personal information from your computer. You can set your browser so that it does not accept cookies but please note that doing so may interfere with your ability to use our site.
7. Third Parties
We do not share your identifiable personal information with third parties (except as described below), public bodies or individuals unless it is with your consent or as authorized by law. We may have third- party service providers perform services relating to the operation and maintenance of our website or for the purpose of sending you information by way of an electronic newsletter or through regular mail (“Third- Party Service Providers”). We may share your identifiable personal information with these Third-Party Service Providers as is reasonably necessary for the purpose of providing their services to HealthBridge. We do not have the right and will not sell your personal information with other third parties.
8. Accessing Your Personal Information
You can access your identifiable personal information that we collect and maintain by contacting us at admin@healthbridge.ca. Please allow 30 days for any information modification requests to be processed.
9. Privacy Practices of Other Websites
In an attempt to provide you with increased value, we may include third-party links on our website. These linked sites have separate and independent privacy policies.
HealthBridge has no control over, and therefore has no responsibility or liability for, the manner in which the organizations that operate such linked websites may collect, use, disclose or otherwise treat your personal information. The inclusion of any link does not imply HealthBridge’s endorsement of any other organization, its websites, or its products and/or services. We encourage you to read the privacy statements of each and every website that requests personal information from you.
10. Changes to Our Policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified in April 2022.
11. Questions & Feedback
We welcome your questions, comments, and concerns about privacy. Please send any and all feedback pertaining to privacy, or any other issue, to admin@healthbridge.ca
12. Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
13. Your Consent
By using this website, you consent to the terms of our Privacy Policy. If the Privacy Policy changes, the changes will be posted to our website.